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Terms of service/acceptable usage policy |
Reliant-web issues this document.
The company shall be known throughout this document as "We", "Vimhost",
"Vimhost.com"
We agreed to provide the client web hosting for a monthly/semi-annual/annual
fee. We will never require clients to advertise for Vimhost.com on their website
in any way shape or form unless agreed upon such as a non-profit organization
receiving complimentary hosting. Clients are allowed to use the service for
business/commercial or personal websites or content.
Content:
All services provided by Vimhost.com may be used for lawful purposes only.
Transmission, storage, or presentation of any information, data or material in
violation of any United States (or any other country) law is prohibited. This
includes, but is not limited to: copyrighted material, material that is
threatening or obscene, or material protected by trade secrets and other statue.
The subscriber agrees to indemnify and hold harmless Vimhost.com from any claims
resulting from the use of the service which damages the subscriber or any other
party.
Examples of non-acceptable content or links:
- Pirated software
- Hacking programs or archives
- Warez Sites
- Copyrighted MP3's and Videos
- Spamming software/script
- Any contents found to be illegal under the law of United States of America and
Canada
Background-running Programs:
We do not allow background-running programs. This includes any IRC related
software such as bouncers and bots.
Banned Scripts:
You are free to use any scripts you wish provided they do not affect the normal
operations of the server and they are not mentioned specifically below. Scripts
that are commonly known for causing server disruption include large cgi-based
message forums, auctions, and banner exchanges. In the event a script affects
normal server and/or administrative operations, We reserved the right to disable
the account pending client cooperation and resolution.
Scripts we do not allow include the following:
- Chat servers/scripts of any kind are strictly prohibited.
- Proxy scripts
Distribution and/or Transmission of Obscene or Indecent Speech or Materials:
Violation of indecency and obscenity laws can result in criminal penalties.
Intellectual Property Rights:
Material accessible to you through Vimhost.com Services may be subject to
protection under the United States of America (or any other country) copyright
laws, or laws protecting trademarks, trade secrets or proprietary information.
Except when expressly permitted by the owner of such rights, you must not use
the Vimhost.com in a manner that would infringe, violate, dilute or
misappropriate any such rights, with respect to any material, which you access
or receive through the Internet. If you use a domain name in connection with
Vimhost.com or similar service, you must not use that domain name in violation
of any trademark, service mark, or similar rights of any third party.
Network Security:
Customers may not use the Vimhost.com with an attempt to circumvent user
authentication or security of any host, network, or account. This includes, but
is not limited to, accessing data not intended for the customer, logging into a
server or account the customer is not expressly authorized to access, password
cracking, probing the security of other networks in search of weakness, or
violation of any other organization's security policy. Customers may not attempt
to interfere or deny service to any user, host, or network. This includes, but
is not limited to, flooding, mail bombing, or other deliberate attempts to
overload or crash a host or network. Vimhost.com will cooperate fully with
investigations of violations of systems or network security at other sites,
including cooperating with law enforcement authorities in the investigation of
suspected criminal violations. Users who violate system or network security may
incur criminal or civil liability.
Defamation:
Defamatory speech distributed over the Internet can result in civil liability
for the defamer.
Refusal of Service:
Vimhost.com reserves the right at its sole discretion to refuse or cancel
service. Violation of any of Vimhost.com's Rules and Regulations could result in
a warning, suspension, or possible account termination. Accounts terminated due
to policy violations will not be refunded. Free domains which have been granted
for customers paying annually are released to the customer at the end of there
hosting period. Domains terminated due to policy violations will not be released
to the customer.
Spam Or Unsolicited E-Mail:
You must not use the Vimhost.com, Vimhost.com's equipment or any Vimhost.com
email address in connection with the transmission of spam, flames, mail bombs,
or substantially similar, unsolicited email messages. Your domain may not be
referenced as originator, intermediary, or reply-to address in any of the above.
This prohibition extends to the sending of unsolicited mass mailings from
another service that in any way implicates the use of the Vimhost.com,
Vimhost.com's equipment or any Vimhost.com Internet Services email address. A
message is considered unsolicited if it is posted in violation of a newsgroup
charter or if it is sent to a recipient who has not requested or invited the
message. For purposes of this provision, merely making one's email address
accessible to the public will not constitute a request or invitation to receive
messages.
If you are found to have spammed, We reserved the right to disable your domain
without warning. In addition, We may impose a $50 penalty for each spam policy
violation. We solely reserves the right to refuse or cancel service to known
spammers. Lastly, We reserved the right to determine what violates this policy.
As such, any violation may result in cancellation of services without refund.
Abuse:
Any attempts to undermine, slander, libel, threaten, or cause harm to a
Vimhost.com server, customer, employee, or the company directly is strictly
prohibited and is grounds for immediate termination without refund. In addition,
we will pursue all attempts to the fullest extent of the law.
Any users who has been determined to have put the server under constant load
and is disturbing other customers. We reserved the rights to cancel it's service
Indemnification:
Customer agrees that it shall defend, indemnify, save and hold Vimhost.com (or
it's employee's/owners) harmless from any and all demands, liabilities, losses,
costs and claims, including reasonable legal fees asserted against Vimhost.com,
its agents, its customers, officers and employees, that may arise or result from
any service provided or performed or agreed to be performed or any product sold
by customer, it's agents, employees or assigns. Customer agrees to defend,
indemnify and hold harmless Vimhost.com against liabilities arising out of; (1)
any injury to person or property caused by any products sold or otherwise
distributed in connection with Vimhost.com server; (2) any material supplied by
customer infringing or allegedly infringing on the proprietary rights of a third
party and (3) copyright infringement. Customer agrees to limit the liability of
Vimhost.com to the amount paid for service.
Refunds & Cancellation Policy:
For payment, We accept Paypal. Money Order (International Type)* Must pay in
semi-annual or annually term. We send out invoices exclusively via e-mail. We do
not send out invoices via postal services.
If customer cancels seven (7) days before recurring monthly billing date
customer will not be billed for the next month and all payments thereafter will
be cancelled with immediate effect.
No Refund will be given for any reasons. It is customer's responsibility to
submit a cancellation request so recurring payments will be stopped before the
next billing date.
Late Payment:
Any account whose payment status is not current as of the start of the next
billing period is deemed late. Generally, customers are given a 2 day grace
period after which the account is put on suspension.
You will receive a payment reminder everyday from the start of your payment due
date. If after 2 days payment has not been received or we have not been
contacted regarding payment, your account will be terminated without any further
notice. For late payments please contact us for further instructions
Disclaimer:
We will not be responsible for any damages your business may suffer. We make no
warranties of any kind, expressed or implied for services we provide.
Vimhost.com disclaims any warranty or merchantability or fitness for a
particular purpose. This includes loss of data resulting from delays,
non-deliveries, wrong delivery, and any and all service interruptions caused by
Vimhost.com and its employees. We make a 99.99% Uptime guarantee*
*This guarantee does not include server shutting down due to any form of attack
to the server, or physical problem to the server's hardware. Customer who
wished to have apply for a credit because of a service outtage. The
request must be submitteed within 7 day's of the incident with the time, date and
the service during outtage.
We keep backups of key server systems only. We accept no responsibility for any
loss of data or consequences arising from this. We always advise clients to back
up their site data regularly for its own protection.
We furthermore expect that its customers who provide hosting services
(resellers) to others will ensure its customers fully comply with all applicable
laws concerning the privacy of online communications and any other policy of
Vimhost.com. A customer's failure to comply with those laws will violate this
policy.
If a customer provides hosting services (resellers) to others and decides to
cancel their reseller hosting account with Vimhost.com. Vimhost.com will not be
responsible for maintaining hosting for the reseller's customers.
Finally, Vimhost.com wishes to emphasize that in accepting services, customers
indemnify Vimhost.com for the violation of any law or Vimhost.com policy, that
results in loss to Vimhost.com or the bringing of any claim against Vimhost.com.
This means that if Vimhost.com is sued because of activities of the customer
that violate any law, or this policy, the customer will pay any damages awarded
against Vimhost.com, plus costs and reasonable legal fees.
Failure to comply with any of our terms & conditions will result in grounds for
immediate account deactivation.
We reserved the right to change, edit, or update the policies contained in this
document at any time for any reason without notice.
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